90-Day Workmanship Warranty on Chemical Overhaul
What our 90-day workmanship warranty covers, the claim process, exclusions, and how the receipt and warranty card work.
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Our 26-person team at Aircon Chemical Wash SG often meets homeowners frustrated by quick-fix cleaning services that fail weeks later.
This ongoing issue is exactly why understanding your aircon chemical wash warranty is critical. You need to know what protection you actually have after a service.
We will outline the specifics of our coverage and explain how it shields you from common post-wash problems. Clear terms prevent future headaches.
What the Warranty Covers
The 90-day workmanship warranty applies to every chemical wash and every Full-Dismantle Chemical Overhaul. If the symptoms recur within 90 days due to our workmanship, our technicians will return at no charge to make it right.
Our climate in Singapore features average humidity levels well above 80%, which creates ideal conditions for rapid biological growth. This reality makes a solid guarantee essential for residential owners.
Specifically covered items include:
- Recurrence of treated smell: if the musty or foul smell returns within 90 days.
- Recurrence of weak cooling: if airflow drops back to pre-wash levels.
- Recurrence of leak: if the drain path we cleared blocks again.
- Biofilm regrowth: at a rate faster than the expected cadence.
- Reassembly issues: loose covers, refrigerant line seal issues, or electrical reconnection problems.
These issues occasionally crop up post-wash for HDB and condo units. We designed the 90-day window specifically to catch workmanship errors while ruling out normal maintenance recurrence.
What the Warranty Doesn’t Cover
Our warranty explicitly excludes mechanical parts, pre-existing damage, user-caused issues, and separate units. Honest exclusions ensure transparency and prevent misunderstandings down the line.
We separate mechanical failures from cleaning services because components carry their own manufacturer guarantees. Replacing a blown compressor in 2026 typically costs between $600 and $1,200 in Singapore. A new Printed Circuit Board (PCB) ranges from $350 to $900.
The explicit exclusions consist of:
- Mechanical parts: compressor, fan motor, PCB, and capacitor.
- Pre-existing damage: any defects noted at the pre-wash inspection.
- Damage from user action post-wash: DIY attempts, wall damage, or removal by third parties.
- Refrigerant leaks: unless the leak was caused by improper line handling on our end.
- Problems in a different aircon unit: systems not covered by the original service.
If the issue you are experiencing falls outside our workmanship, our team inspects the unit at standard diagnostic rates. We explain exactly what we find without hiding behind fine print. Clear communication helps you make informed repair decisions.
How to Claim
You can claim your warranty by sending a WhatsApp message to +65 9456 0875 with your service date and current issue. We then pull up your digital record and dispatch a technician within 1 to 3 days.
Emergency requests receive faster priority scheduling. Our team adheres strictly to HDB noise regulations for any necessary repair work. Noisy tasks are confined to weekdays between 9 AM and 5 PM, completely avoiding the mandatory 1 PM to 2 PM quiet hour.
The simple claim process:
- WhatsApp +65 9456 0875 with the original service date and current issue.
- We pull up the service record, referencing the digital receipt and technician notes on file.
- Technician dispatched for inspection within 1 to 3 days.
- If the issue is workmanship, we make it right at no charge.
- Should the issue be different, a separate quote is provided after a clear explanation.
Typical warranty claims include minor drip recurrences from partial drain blockages or mild smells returning on heavily-used bedroom units. We usually apply additional anti-fungal treatments for those specific smell recurrences. Occasional loose cover fittings are also easily resolved.
What Makes Singapore Chemical Wash Warranties Different
Most providers only offer 7 to 14 days of coverage, whereas a chemical overhaul warranty singapore from our company lasts 90 days. This extended period captures the true timeframe for post-wash symptom recurrence.
We intentionally set a longer coverage window to address actual failure modes. Competitors offering a 30-day maximum simply miss the window for complex biological regrowth.
| Service Aspect | Standard Competitor Warranty | Our Warranty |
|---|---|---|
| Coverage Length | 14 to 30 days | 90 days |
| Biofilm Protection | Rarely covers delayed growth | Full coverage for rapid regrowth |
| Documentation | Paper receipts | Digital records & photos |
The 90-day window aligns with these typical failure timelines:
- Biofilm regrowth: incomplete chemical work usually shows within 30 to 60 days.
- Drain blockage: incomplete clearing usually shows within 30 days.
- Reassembly issues: these usually show within 7 days.
- Long-tail issues: complex problems show between day 60 and day 90.
Our 90-day window successfully covers all of these delayed symptoms. The goal is getting the work right the first time, rather than scheduling repeated free visits.
Documentation
Every chemical wash and overhaul comes with a comprehensive digital receipt, service notes, photos, and a 90-day warranty card. This complete documentation package protects your rights and proves proper maintenance.
We ensure that landlords and property agents readily accept our records for end-of-lease handovers. The Council for Estate Agencies (CEA) standard tenancy agreements typically require valid servicing receipts within 14 days of a lease handover.
Your documentation package includes:
- Digital receipt: date, address, technician name, unit count, and price.
- Service notes: biofilm level, coil condition, and any pre-existing damage.
- Photos: pre-wash and post-wash for overhauls, available on request for non-dismantle services.
- 90-day warranty card: digital version sent to your phone, with a paper version on request.
Our detailed paperwork simplifies the transition process for tenants moving out. You can find more detail on handover use in our End-of-Lease Aircon Chemical Wash guide.
Repeat Customer Records
Service records remain on file indefinitely for all clients. Repeat customers benefit from warranty coverage that references their full, historical service data.
We track these details to spot recurring trends or edge cases that might span multiple visits. This approach guarantees a customised service designed exactly for your specific cooling unit.
The streamlined booking process:
- Message us: Send “repeat customer” via WhatsApp to +65 9456 0875.
- History review: Our team pulls up your entire service history.
- Confirmation: We schedule the next available slot based on your unit’s specific needs.
To protect your investment, understanding your aircon chemical wash warranty is the most important step. Reach out to us today to schedule your next fully covered service. We look forward to restoring your cooling efficiency.
Frequently Asked Questions
Does the warranty cover both Non-Dismantle and Full-Dismantle? expand_more
What if a problem recurs on day 91? expand_more
Does the warranty cover parts like compressors or PCBs? expand_more
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Learn more about Chemical Overhaul
WhatsApp us for a same-day chemical wash quote, or call our team directly.